AI Voice Receptionist

How much are missed calls costing you?

CITT: The 24/7 Voice AI that turns every dial into a qualified lead.

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Missed Call Cost Calculator

Calls per day 17

250

Missed calls (%) 13%

10%70%

Avg. value per customer (€) €200

€50€2,000

Spam/unwanted calls per week 10

050

Estimated Annual Loss

€137,131

85% of missed callers never call back

Time Lost to Spam Calls

3.3 working days/year

Every unwanted call costs ~3 minutes of focus time

Sofia | AI Receptionist

Ari | AI Assistant

Greg | AI Scheduler

The problem

Every missed call is a lost customer

Greek SMEs lose revenue every day to unanswered phones. Here's why.

Missed calls

5–10 unanswered calls per day. Every one goes to a competitor. 85% of missed callers never call back.

Limited hours

A human receptionist works 8 hours, Mon–Fri. After 5pm, weekends, holidays — silence. Your customers don't wait.

High cost

€800–1,200/month salary, social security, 13th & 14th month bonuses, sick leave, vacation. €11,200+ per year — and calls still get missed.

Setup

Live in 5 minutes

Zero technical knowledge required. A step-by-step wizard guides you through everything.

Your business

Enter your business info, select your industry. Recommended settings load automatically from our 8 industry templates.

Voice & personality

Name your assistant, pick a voice, set the greeting message and system instructions. Templates pre-fill for your industry.

Go live

Select a phone number, press Launch. Your AI receptionist starts answering calls in under 30 seconds.

The call

What happens when someone calls

Every call follows the same reliable flow — from ring to resolution.

Call comes in

Customer dials your dedicated phone number. The call routes to the AI assistant instantly.

AI answers & converses

The assistant delivers your custom greeting, uses your knowledge base to answer questions, and detects the caller's language automatically.

Action taken

Depending on the call: books an appointment, answers FAQs, collects caller information, or transfers the call to your mobile.

You get the summary

Full transcript, AI-generated summary, sentiment analysis, and recording appear on your dashboard. Email notification sent to you.

Active call

Sophia (CITT AI)

+30 210 *** **48

02:34

Live transcript

Good afternoon! Dr. Papadopoulos' office, how can I help?

I'd like to schedule a dental checkup.

I have Thursday at 10:30 or Friday at 2pm. Which works?

Thursday morning, please.

Done. Thursday 10:30. SMS confirmation sent.

Capabilities

What CITT can do

Built for small and medium businesses that lose customers to unanswered phones.

Natural voice

Appointment booking

Checks availability, books appointments, sends SMS reminders. Google Calendar sync capability built in.

Caller memory

Recognizes returning callers by phone number. Greets them by name, remembers previous interactions and preferences.

Call analytics

Full transcripts, AI summaries, sentiment analysis (1–5), intent categorization, and MP3 recordings on your dashboard.

Knowledge base

Upload your business info (PDF, TXT, DOCX), paste your website URL, or let the AI Knowledge Wizard generate it from 10 questions.

GDPR compliant

Full EU compliance: data export, right to erasure, audit logging, AES-256-GCM encryption, configurable data retention.

Comparison

CITT vs a human receptionist

The numbers are from real market data across Greek SMEs.

Human

CITT

Monthly cost

€800–1,200+

From €200

Annual cost

€11,200–16,800

€2,400

Availability

8hrs, Mon–Fri

24/7/365

Languages

1–2

25+

Sick leave / vacation

Yes

Never

Setup time

Weeks

Minutes

Cost savings

—

75–83%

Industries

Ready-made templates for 8 industries

Each template includes a complete system prompt, greeting, knowledge base, and suggested languages.

Medical Practices

Law Offices

Dental Clinics

Real Estate

Beauty Salons

Accounting Firms

Veterinary Clinics

General Business

Pricing

Simple plans. No hidden fees.

Choose the plan that fits your business.

Basic

€200/mo

For small businesses

400 call minutes
1 AI assistant
1 phone number
Greek language
Knowledge base
Dashboard & analytics

Get Started

Recommended

Pro

€400/mo

For growing businesses

800 call minutes
3 AI assistants
3 phone numbers
Greek + English + German
Caller memory
Priority support

Get Started

Enterprise

€999/mo

For larger organizations

2,000 call minutes
10 AI assistants
10 phone numbers
14 languages
Multi-agent flows
Dedicated account manager

Contact Sales

FAQ

Common questions

Everything you need to know about CITT.

CITT automatically detects the caller's language and responds in kind. It supports 25+ languages including Greek, English, German, French, Italian, and more. No configuration needed — the AI switches languages mid-call if necessary.

Most businesses are live in under 5 minutes. A step-by-step wizard guides you through business info, voice selection, and knowledge base setup. Industry templates pre-fill recommended settings automatically.

Yes. All plans are month-to-month with no long-term contracts. Cancel anytime from your dashboard. Your data remains exportable for 30 days after cancellation.

CITT is fully GDPR compliant with AES-256-GCM encryption, configurable data retention, right to erasure, and complete audit logging. All data is processed within the EU.

CITT can transfer the call to your mobile or landline, take a message with callback details, or escalate based on rules you define. You always stay in control of the call flow.

No. CITT provides a dedicated phone number that works alongside your existing line. You can forward calls to CITT when you're busy, or use it as your primary business number.

The Missed Call Cost Calculator uses your inputs (calls per day, missed call percentage, average customer value, spam calls) to estimate annual revenue loss. The formula: missed calls/day x 260 working days x 85% never-call-back rate x avg customer value.

CITT has 8 pre-built industry templates: Medical Practices, Dental Clinics, Law Offices, Real Estate, Beauty Salons, Accounting Firms, Veterinary Clinics, and General Business. Custom setups are also available.